At CMH Nissan Sandton we pride ourselves in providing only the best service to our clients. Exceptional customer service can only be achieved with the effort of a great team and a great team we certainly have.
Mbongiseni Mackenzie is one of our valued technicians and has the honour of being the Technician of The Quarter! Growing Mackenzie always loved playing with cars and what he loved most about cars when he was younger was the speed that the car could perform at. In another life he could’ve been a Formula 1 driver driving alongside his all-time hero; Michael Schumacher.
What appeals to Mackenzie the most is about working with cars is the fact that he gets to take them apart and piece them back together again whilst making sure that the problem they came in with is successfully resolved. He’s journey with Nissan began in 2014 as an apprentice and he has never looked back since then. Mackenzie believes in pushing himself, listening to critique and making sure that the client is happy with the end result.
As part of a winning Mackenzie works alongside the parts department with
being the parts sales executive. Moodley grew up with a father that had a parts business and she learned to disassemble and reassemble an engine at a young age so her career choice in parts only made sense. What Moodley enjoys most about her job is seeing the smiles on customers’ faces when she has assisted them with what they need. Working for Nissan has been a joy for Moodley because she loves the R-series range and she hopes that one day she’ll be able to have one as her own. She believes in hard work, delivering great customer service and integrity.
Belinda Duvenage is the warranty, bookings and costing clerk. What a mouthful! With this hefty title, it can only take a superwoman to reach 100% quality bookings in the month of September. When asked how she achieved this she responded by stating that she knows to ask all the right questions, always going the extra mile when a customer needs something and always treating the customer’s query with urgency. Apart from her love of G-TR’s Duvenage loves working for Nissan because it is a great brand, her customers are down to earth and she enjoys interacting with them. Duvenage loves knowing that she has helped someone; this is very rewarding for her. Duvenage is not scared of getting her hands dirty, you can find her in the workshop helping out the technicians when needed and from all this experience she plans on being a Service Manager one day.