CMH Nissan Sandton is a great dealership that prides itself in going the extra mile to ensure that not only are their customers happy but that their customers have an experience that is memorable, refreshing and gratifying. Everything that we do at CMH Nissan Sandton is fuelled by our passion for bringing ease and smiles to our customers and for being the relief that any customer needs after spending countless hours looking for their perfect car. You may be asking, how do we do this? well here are our beliefs when it comes to creating a memorable experience for a customer:
1. Attention:
We ensure that every inquiry we receive is dealt with within 15 minutes of receiving it.
2. Evaluation:
Our Sales Executives are professionally trained to ensure that all questions are answered and that all concerns are dealt with regarding a customer’s inquiry on a particular vehicle or service plan.
3. Procedure:
We guide our customers step by step through the application process by ensuring that we are there to assist them with all their general and financial requirements once they have made a decision on the vehicle of their choice.
4. Contingency Plan:
Should anything happen to delay or halt the procedure, we will make sure that we provide the customer with a number of alternative options to ensure that the customer is able to walk away with their dream car.
5. Celebratory:
Once all the paperwork has been wrapped up, well yes! You guessed it, it’s time to put on a party hat and celebrate a brand new purchase!
CMH Nissan Sandton lives by one simple rule: As an employee do your best and that will shine through to the customer!
During this winter season, we are definitely turning things up a notch by ensuring that we give our customers a very warm and almost Summer like experience.
